Starting at
Team size
Less than 40 hours /wk
40 - 400 hrs /wk
400+ hours /wk
Channels
Chat
SMS
Phone
Social Support
Community Management
Back-office / Admin
Associate level
Level 1
Level 2 - Product Expert
Level 3 - Custom JD
Professional Services
Quality Assurance
Workforce Management
Training
Helpdesk Optimizations
Our goal is to give your customers expert, on-brand support and you operational leverage. So as a first step, we would love to build a staffing model for you that factors in historical volume by channel, growth rates, and seasonality. Get in touch and we'll get to work.
Get Your Model
Dive into a tailored approach that aligns with your brand's unique aspirations. Experience customer service not just as a support tool, but as a strategic partner in your growth journey.
Schedule Your Personalized Demo