Trusted by the brands that customers love.
We help 125+ brands help millions of customers per year.
Your world-class customer service team, at a click.
Trusted by 125+ leading brands. USA + Global teams. Month-to-month contracts. Scale with a click.
40+ reviews
wrrk allows us to intelligently scale as the business demands it, and the wrrk team truly feels like an extension of the Supergoop! team.
wrrk makes support painless, allowing us to focus our time on making a better app and experience for our users and growing our business
wrrk is the right partner to scale our customer support, while maintaining a personalized, empathetic, and down right fun customer experience.
On-brand, omnichannel customer service,
made scalable.
made scalable.
We're like an expert in-house agent that never gets too busy.
Scale fearlessly
We handle hiring, training, management, QA, taxes, benefits. You handle growth.
Stay true to you
USA or Global Pros, expert on your brand, products, and workflows. An extension of your team.
Super flexibility
We work any schedule, any channel, any volume, any system, any scope of work.
Simple, SaaS pricing.
The personal touch of a tight-knit team, in a flex, month-to-month SaaS model.
On-demand customer service expertise, roadmaps, and action.
Helping millions of people per year, we know the tools and tricks to best delight customers, an expertise we use to proactively build you a world-class success org.
Simple, month-to-month pricing that scales with your business.
No long-term contracts, big minimums, or tack-on fees.
| - |
Platform
|
USA Dedicated
|
Global Dedicated
|
| Pricing | $3.25 /ticket | $4200 /agent | $2000 /agent |
| Minimum team size | - | .5 agents | 1 agent |
| Minimum spend /mo | $500 | $2400 | $2000 |
| Contract | Monthly | Monthly | Quarterly |
| Channels | |||
| Email support | |||
| Social support | |||
| Chat support | - | ||
| Phone support | - | - | |
| Team | |||
| Dedicated team | - | ||
| Team location | Global | USA | Philippines |
| Management location | USA | USA | USA |
| Integrations | Core apps | Any apps | Any apps |
| Schedules | Mon - Fri | Custom | Mon - Fri |
| Standard KPI reporting | |||
| Custom KPI reporting | - |