Zendesk Internal Knowledge Base Articles

Our CXM team will architect, brand, write & publish up to 10 Zendesk Guide internal Knowledge Base articles. Relying on email updates & ad-hoc methods to share internal information can be risky & inefficient. An internal knowledge base benefits customers by empowering agents to quickly provide resolutions by having the most accurate & up-to-date information all in one place.

What you can expect from us
  • Up to 10 internal knowledge base articles for your Zendesk Guide
  • Written by a team of support experts
  • Authentic to your brand voice
  • Delivered within 10 business days
  • One month of on-demand access to our CXM team
What we need from you
  • Zendesk Guide admin access
  • Zendesk Support admin access
  • Access to any existing FAQ/knowledge base documentation
  • We can help you set up a Zendesk account if you don't already have one
About wrrk
wrrk helps hundreds of brands help millions of customers per year, with a team of USA-based Customer Support Operations experts.
Satisfaction guarantee
On-demand support