We will plan, write, and publish ten FAQ articles, based on your top ticket topics. We will audit your ticket topics, compare them with your current FAQ, and write ten articles to address the top ticket topics not currently covered by your FAQ. After your review and approval, we will also upload and publish the new articles. A FAQ is a key component of any customer-centric customer service organization, but only if it has the information your customers are looking for. Let wrrk make sure your FAQ is complete and effective.