Support Ops
faq management (9)

Report on Zendesk FAQ effectiveness

We create a custom report for your Zendesk Guide Help Center articles showing key information such as which articles are viewed most frequently, what your customers are searching for on your site, and engagement rates. An effective FAQ is a key component of a customer-centric support org, but only if it has the information your customers are looking for. Let wrrk help you make sure your FAQ is complete and effective.

Buy for $549
What you can expect from us
  • A custom Zendesk report showing key engagement metrics
  • Created by a team of support experts
  • Delivered within ten business days
  • Video walkthrough of the report and how you can make edits as needed
  • One month of free on-demand access to our CXM team
What we need from you
  • Zendesk Suite Professional and up or Zendesk Explore Professional
About wrrk
wrrk helps hundreds of brands help millions of customers per year, with a team of USA-based Customer Support Operations experts.
Satisfaction guarantee
On-demand support