We will execute a monthly audit of your FAQ, to ensure that your FAQ articles are still accurate (removing or updating outdated information), updated for seasonal trends, and still covering your top ticket topics. A FAQ is a key component of a customer-centric support org -- but only if it's kept up to date. For while information gives your customers power, wrong information gives your customers headaches. So let wrrk's team of Support Ops experts keep your FAQ clean, effective, and up to date.
