Zendesk Flow Builder Setup

We will set up and publish up to 6 different Flow Builder bot paths. Flow Builder allows you to create custom bot paths for your messaging channels & give customers the chance to solve their issues before being routed to an agent. Your bot can be set to display options, suggest FAQ articles, transfer chat to an agent, and even respond differently after hours.

What you can expect from us
  • Up to 6 Flow Builder bot paths
  • Advanced chat routing that triages tickets before routing them to an agent
  • Delivered within 10 business days
  • One month of free on-demand access to our CXM team
What we need from you
  • Zendesk Support Admin access
  • Messaging Channel enabled
  • Zendesk Guide enabled with articles populated
About wrrk
wrrk helps hundreds of brands help millions of customers per year, with a team of USA-based Customer Support Operations experts.
Satisfaction guarantee
On-demand support