Zendesk helpdesk setup

We will setup your new Zendesk account for you (we do it every day!); from creating the account, to integrating support channels like email and chat and phone, to organizing up views, creating macros, setting up tags, and implementing triggers, and automations. Zendesk is a powerful tool in helping customers, but only if you use it correctly. You're busy, we can help. Let's go!

What you can expect from us
  • We'll create a Zendesk account for you through our Partners Portal
  • Customized branding, true to your company
  • Integration of all support channels (email, chat, phone, etc
  • Integration of e-commerce systems (Shopify, etc)
  • Creation of Views, to organize your work
  • Tagging guide, to help you get the most important data from your tickets and customers
  • Automations and triggers to optimize your workflows
  • Ten macros written in your brand's voice, covering the top 10 questions you receive.
  • Training materials for your team on how to get even more out of Zendesk
  • One month of free access to our on-demand Support Ops team, to assist with any questions your team has about Zendesk
What we need from you
  • Thirty minutes of your time to kick off the project
About wrrk
wrrk helps hundreds of brands help millions of customers per year, with a team of USA-based Customer Support Operations experts.
Satisfaction guarantee
On-demand support