HelpScout helpdesk setup

We will setup HelpScout for you, from beginning to end, (we do it every day!); from creating the account, to integrating support channels like email and chat and phone and social, to organizing up inboxes, creating macros, setting up tags, and implementing triggers, rules, and automations. HelpScout is a powerful tool in helping customers, but only if you use it correctly. You're busy, we can help. Let's go!

What you can expect from us
  • We'll create a HelpScout account for you through our partner page
  • Customized branding, true to your company
  • Integration of all support channels (email, chat, phone, etc)
  • Integration of e-commerce systems (Shopify, etc)
  • Creation of Inboxes, to organize your work
  • Tagging guide, to help you get the most important data from your tickets and customers
  • Automations, triggers, and rules to optimize your workflows
  • Ten macros written in your brand's voice, covering the top 10 questions you receive.
  • Training materials for your team on how to get even more out of HelpScout
  • One month of free access to our on-demand Support Ops team, to assist with any questions your team has about HelpScout
What we need from you
  • Thirty minutes of your time to kick off the project
About wrrk
wrrk helps hundreds of brands help millions of customers per year, with a team of USA-based Customer Support Operations experts.
Satisfaction guarantee
On-demand support