Write ten FAQ articles

We will plan, write, and publish ten FAQ articles, based on your top ticket topics. We will audit your ticket topics, compare them with your current FAQ, and write ten articles to address the top ticket topics not currently covered by your FAQ. After your review and approval, we will also upload and publish the new articles. A FAQ is a key component of any customer-centric customer service organization, but only if it has the information your customers are looking for. Let wrrk make sure your FAQ is complete and effective.

What you can expect from us
  • A comparison report of your ticket topics and your current FAQ
  • Ten new articles written for your review
  • Once approved, new articles published to FAQ
  • One month free access to our on-demand Support Ops team
What we need from you
  • Access to your helpdesk
  • Access to your FAQ management
About wrrk
wrrk helps hundreds of brands help millions of customers per year, with a team of USA-based Customer Support Operations experts.
Satisfaction guarantee
On-demand support